State Farm® Insurance Agent Jake Kantola
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jay B
April 5, 2025
5
out of
5
rating by Jay B
"Kaylee was super helpful with helping me secure a great rate for my insurance. She was very knowledgeable and was able to explain everything to me in great detail to ensure I had a great understanding of my policy."
Briana Bennett
March 31, 2025
1
out of
5
rating by Briana Bennett
"I had insurance with this company for 2 or 3 years when they randomly dropped me with the excuse that my license was expired - it wasn't, it doesn't expire for more than 2 years from now. I was only made aware that I didn't have insurance when I got pulled over and couldn't pull up my policy on the app. I called and the person on the phone said they cancelled it a month ago and sent a letter in the mail. It's 2025 and they sent a letter letting me know my car insurance policy was cancelled in the MAIL. That's wild. Unprofessional. Very 1999. Now I have a ticket for not having insurance and this insurance company won't help me. Thanks for literally nothing."
liz Campbell
March 18, 2025
5
out of
5
rating by liz Campbell
"Jake was very helpful and gave really good service"
We responded:
"Thank you for taking the time to leave a review! We're thrilled to hear that Jake provided you with helpful and excellent service. We appreciate your feedback and look forward to serving you again in the future!"
Kashara
March 17, 2025
5
out of
5
rating by Kashara
"Colton, was very helpful and understanding helped me when I was told I couldn't be helped and even acknowledged my Medicare advantage."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Colton was able to assist you and provide the support you needed. We strive to ensure everyone feels understood and valued. If you have any more questions or need further assistance, please don't hesitate to reach out. We appreciate your feedback!"
Nikki Massey
March 17, 2025
5
out of
5
rating by Nikki Massey
"I called for some affordable insurance and got exactly what I needed, thanks to Colton. He was so patient and helpful. Knows how to communicate and makes sure you understand all the information. Thanks a lot Colton, keep being awesome!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Colton was able to assist you in finding the affordable insurance you needed. His patience and clear communication are truly valued, and we’re glad he made the process easier for you. We appreciate your feedback and will make sure to pass along your compliments to Colton. If you ever need further assistance, don’t hesitate to reach out. Thanks again for choosing us!"
Sandy Martinez
March 12, 2025
5
out of
5
rating by Sandy Martinez
"Am really happy that Colton help me out he made my day and I appreciate he help on my auto insurance and renters."
We responded:
"Thank you for the rating Sandy. We are happy to know you enjoyed your experience with our office. Thank you for choosing Jake Kantola State Farm as your local Muskegon Insurance Agency. "
Marshanna Thornton
March 10, 2025
5
out of
5
rating by Marshanna Thornton
"Very helpful and polite made things very easy and understandable."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you found our service helpful and easy to understand. Your satisfaction is our top priority, and we look forward to assisting you again in the future!"
marc kinzer
February 26, 2025
5
out of
5
rating by marc kinzer
"Garret mitchell was a big help when I came to getting insurance since it's been a while I really appreciated his help."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Garret was able to assist you with your insurance needs. We understand that navigating insurance can be challenging, and we're glad he could make the process easier for you. If you have any more questions or need further assistance, feel free to reach out. We appreciate your feedback!"
Jessica Veeneman
February 25, 2025
5
out of
5
rating by Jessica Veeneman
"Very helpful"
We responded:
"Thank you for your kind words! We're delighted to hear that you found our service helpful. If you need anything else or have any questions in the future, don’t hesitate to reach out. We look forward to serving you again!"
Kachina Blackmore
February 24, 2025
5
out of
5
rating by Kachina Blackmore
"Wonderful experience with Kaylee!! She was a pure delight during a draining experience, thank you so much!"
We responded:
"Thank you for your kind words! We're thrilled to hear that Kaylee was able to make your experience a positive one. She truly is a gem, and we appreciate you taking the time to share your feedback. If you need anything else, don’t hesitate to reach out!"
Joshua Blackshire
February 12, 2025
5
out of
5
rating by Joshua Blackshire
"Very helpful and understanding of his job"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you found our service helpful and that our team was understanding. Your feedback motivates us to continue providing the best service possible. If you have any more questions or need assistance in the future, don’t hesitate to reach out!"
Austin Bectel
February 12, 2025
5
out of
5
rating by Austin Bectel
"Garret did a great job walking me through all of my options for many different insurance plans Highly recommend Garret as he did a great job!"
We responded:
"Thank you for your wonderful review! We're so glad to hear that Garret was able to help you navigate your insurance options effectively. Your recommendation means a lot to us! If you have any more questions or need assistance in the future, please feel free to reach out. We're here to help!"
Cat Potter
February 7, 2025
5
out of
5
rating by Cat Potter
"I went in worried about my situation, Left happy I went to State Farm. 5/5 -would recommended."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that we could help alleviate your worries and provide you with a positive experience at State Farm. Your recommendation means a lot to us, and we're here for you whenever you need assistance in the future. If you have any further questions or need support, don't hesitate to reach out!"
Jasmyn Reed
February 6, 2025
5
out of
5
rating by Jasmyn Reed
"Garret rocks!! Made everything so understanding and easy quick and simple that’s how I like it"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Garret made your experience enjoyable and straightforward. We strive to make every interaction as easy as possible for our customers. If you have any more feedback or need assistance in the future, feel free to reach out. We appreciate your support!"
Corban Samoff
February 4, 2025
5
out of
5
rating by Corban Samoff
"Kaylee was very helpful! Answered every question promptly. Super easy to work with"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Kaylee was able to assist you effectively and make your experience easy and enjoyable. If you have any more questions or need further assistance, feel free to reach out anytime. We appreciate your feedback!"
Khira Sydnor
January 31, 2025
5
out of
5
rating by Khira Sydnor
"Kaylee was a great help, very informative"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Kaylee was able to assist you and provide the information you needed. If you have any more questions or need further assistance, feel free to reach out. We appreciate your feedback!"
Quisha Walker
January 29, 2025
5
out of
5
rating by Quisha Walker
"Very helpful and understanding highly recommended‼️"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you found our service helpful and understanding. Your recommendation means a lot to us, and we look forward to assisting you again in the future!"
Romesha Beasley
January 23, 2025
5
out of
5
rating by Romesha Beasley
"Very helpful. Gave me all the information I needed!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you found our information helpful. If you have any more questions or need further assistance, feel free to reach out. We’re here to help!"
Romesha Beasley
January 23, 2025
5
out of
5
rating by Romesha Beasley
"Very helpful. Gave me all the information I needed!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you found our information helpful. If you have any more questions or need further assistance, feel free to reach out. We’re here to help!"
Mark Blalock
January 9, 2025
5
out of
5
rating by Mark Blalock
"Kaylee was Great to work with."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had a great experience working with Kaylee. We strive to provide excellent service, and it's always rewarding to receive positive feedback. If you need anything else or have further questions, feel free to reach out!"
Mercedes B
January 7, 2025
5
out of
5
rating by Mercedes B
"Kaylee helped me with getting my car insurance and made the process easy and not super stressful! (That alone is worth 5 stars honestly!) It was my first time getting car insurance for myself and my first car I’m buying myself so I was a bit nervous going in but she was super helpful and answered all my questions, explaining anything I was confused about, walking me through each step AND she helped me to save as much as I possibly could, which I’m very thankful for! Thanks again!!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Kaylee made your first experience with car insurance a positive one. It’s great to know she was able to help you navigate the process and address all your questions. We're proud to have team members like her who go above and beyond for our clients. Congratulations on your first car, and thank you for choosing us! If you need any further assistance in the future, feel free to reach out. Safe driving!"
Tennese
December 30, 2024
5
out of
5
rating by Tennese
"Garret was super nice and helpful. He got me in and out in no time and got me a much cheaper policy than what I had with my previous company. Highly recommend!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Garret was able to assist you effectively and find you a more affordable policy. Your recommendation means a lot to us! If you have any more questions or need further assistance, feel free to reach out. We look forward to serving you again!"
Joe Zahm
December 11, 2024
5
out of
5
rating by Joe Zahm
"Friendly, fast, called got price and insurance set up in same phone call!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with us. Our team strives to provide friendly and efficient service, and we're glad we could assist you with your pricing and insurance setup in one call. If you have any further questions or need assistance in the future, don't hesitate to reach out. We appreciate your support!"
Chris Yaney
November 20, 2024
5
out of
5
rating by Chris Yaney
"Very friendly , and knowledgeable staff for sure they helped with me with so much and honestly I’m savin $200 extra each month because of them. Thank y'all by the way , I would definitely recommend y'all get with them."
We responded:
"Thank you for your amazing review! We're so happy to hear that our team was able to help you save $200 each month. Providing friendly and knowledgeable service is our top priority, and it’s rewarding to know we made a positive impact on your experience. We truly appreciate your recommendation and look forward to assisting you again in the future!"
Caleb Gossens
November 19, 2024
5
out of
5
rating by Caleb Gossens
"I worked with Colten to get a quote on insurance that was comparable to my existing insurance. After receiving the initial quote, I was surprised that it was less money! He then worked with me to go line by line through all the options to make sure it was exactly what I wanted and needed. He never pushed or tried to sell me more than I needed. Super helpful, I would recommend to anyone looking for an agent who wants actual, good customer support!"
We responded:
"Thank you so much for your fantastic review! We're delighted to hear that Colton was able to provide you with a quote that exceeded your expectations and that he took the time to walk you through all the options without any pressure. Our goal is to ensure our clients feel supported and informed, and it’s great to know we achieved that with you. We truly appreciate your recommendation and look forward to assisting you in the future!"